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To show the importance of digitization in logistics and to educate managers about advanced technologies, the event “Opportunities of Digital Technologies in the Logistics Sector” was organized on 23 February 2023 in Klaipėda at the Lighthouse co-working space.

These days, customer relationship management (CRM) is a key component of any successful business. In fact, research has shown that companies that use CRM can increase their revenue by up to 41 percent.

DreamCubator, together with the partner Salesforce, organized an event on November 17 about the digitalization of modern business, its benefits and challenges. The event took place in Vilnius, Radisson Blu hotel where innovative managers gathered and learned more about successful business digitization.

Salesforce is your customer success platform, designed to help you sell, service, analyze marketing and connect with your customers.

Delayed payments from customers are an area of great concern for every business, therefore, it is important to assess and calculate the potential risks. There are cases where a customer purchases a service but is unable to meet the obligations. This is usually due to an underestimation of the customer’s risk level.

Customer service is crucial in any organization. A company can have great products and be #1 in sales but if customer service is not fast enough and is not high quality, it will be difficult to stay in the game. Companies must be prepared to respond quickly to customer cases and handle them in one place. Salesforce CRM with Help Desk will give you a helping hand.