Delivering a customer-first freight management system
Xmile Logistics is a next-generation expedition and freight forwarding company focused to deliver exceptional service to its customers.
The company daily faces new orders from customers and has to handle them which takes time and resources.
Situation.
Xmile Logistics used several systems for order administration, which was time-consuming. In addition to that, it wasn’t convenient to manage changes or see all historical records. As a result, the sales managers had to do a lot of manual work and the information could be easily lost.
Solution.
The company cooperated with DreamCubator, who started to create the FMS (Freight Management System) for Xmile.
Firstly, the DreamCubator team had several consultations with Xmile Logistics’ managers, and using the process mapping tool, they identified the process that needed to be digitized.
Then, the FMS set-up phase started. FMS system for Xmile Logistics consists of:
- Booking Management functionality
- Trip management functionality
- Invoice management functionality
- Cost management functionality
- Operational KPI management
- Sales management functionality
Results.
With the new FMS, Xmile Logistics can easily see all historical data, and bookings in an easy and more convenient time, which also saves time.
The employees can administrate more orders at the same time compared to the previously used system. This results in lowers employee maintenance costs.
The bottom line of the story.
Cooperation and working for the same vision can bring extraordinary results. DreamCubator’s goal with this project was to create real value for Xmile Logistics and change unproductive, manual processes into automated, smooth, and efficient processes. And we’ve nailed it!
Testimonials
“The DreamCubator team delivers rapid turnaround times, produces high-quality work, and contributes creative ideas. They have created programs which currently serve as the foundation of our business and aid greatly in our expansion.”
“The assistance we got from DreamCubator was excellent! Their team not only proposes ways to resolve issues, but also the best ways to make their solutions long-term in an efficient and especially helpful way. They are always concerned with producing the best results and we are very pleased with the outcome!”
“Since the very beginning, we trusted the DreamCubator team's knowledge and experience. They are taking the time to learn about our requirements and collaborating with us to get the outcome we desired, increasing our organization's productivity and efficiency.”
“DreamCubator has done a fantastic job of streamlining our internal procedures and implementing solid, useful changes without disrupting usual operations.”
Let's get in touch!
Contact us and let’s discuss how you can digitize your business!