Service Cloud
A scalable and smooth customer service experience is not a dream anymore. It’s a reality with Service Cloud.
By boosting customer retention and salespeople productivity, Salesforce Service Cloud seeks to improve the customer experience and make it as easy as possible using the most recent technology.
Benefits
Multi-channel customer support
Every experience - personalized
Every process - automated
Features and add-ons
Case Management
Unify customer data and automate processes with case management feature.
Automation
Scale your processes with automation and boost productivity with AI.
Analytics
Get accurate insights and deliver a better customer service experience.
Self-service
Let customers find critical answers fast. Simplify customer service processes and lower the case volume.
Field service
By using mobile apps and scheduling, provide effective field service operations and lower costs.
Digital engagement
By using AI bots in every channel, personalize the customer service experience.
Let's get in touch!
Contact us and let’s discuss how you can digitize your business!